Welcome to Rosie Routes! By accessing or placing an order through our platform, you agree to abide by the following terms and conditions. These terms govern your use of our services and your relationship with Rosie Routes.

1. 🛍️ Orders & Acceptance

  • All orders placed are subject to availability and confirmation.
  • Rosie Routes reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud or repeated failed deliveries.

2. 💰 Payment Terms

  • We operate strictly on a Cash on Delivery (COD) basis.
  • No electronic payments are accepted, including credit/debit cards, bank transfers, or mobile wallets.
  • Customers must pay the full amount in cash at the time of delivery.

3. 🚚 Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and logistics.
  • Rosie Routes is not liable for delays caused by third-party courier services or unforeseen circumstances.
  • Failed delivery attempts due to customer unavailability or refusal to pay may result in cancellation and future order restrictions.

4. 🔄 Returns & Refunds

  • Returns are accepted within 7 days of delivery, subject to our Returns & Refunds Policy.
  • Refunds are issued as cash reimbursements or store credit, depending on the situation.
  • Items must be unused, in original packaging, and accompanied by proof of purchase.

5. 📦 Product Information

  • We strive to ensure all product descriptions and images are accurate. However, minor variations may occur.
  • Rosie Routes is not responsible for typographical errors or inaccuracies in product listings.

6. 🔐 Privacy & Data Use

  • Customer information is handled in accordance with our Privacy Policy.
  • We do not share personal data with third parties except as required for order fulfillment or legal compliance.

7. ⚖️ Limitation of Liability

  • Rosie Routes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our maximum liability is limited to the value of the product purchased.

8. 📌 Changes to Terms

  • We reserve the right to update or modify these terms at any time without prior notice.
  • Continued use of our services after changes implies acceptance of the revised terms.

If you have any questions or concerns regarding these terms, feel free to contact us at [email protected]. Thank you for choosing Rosie Routes — we’re here to deliver with care and integrity.