Returns and Refunds Policy

Rosie Routes is committed to ensuring your satisfaction with every purchase of our Outdoor and Travel products. If for any reason you are not completely happy with your order, we offer a straightforward Return and Refund Policy to make the process as smooth as possible for you.

Returns Process:

• To initiate a return, please send an email to [email protected] within 30 days of receiving your order.
• Include your order number, the item(s) you wish to return, and the reason for the return in your email.
• We will respond to your email with instructions on how to proceed with the return.

Return Conditions:

• Items must be unused, in their original packaging, and in the same condition as received.
• Customers are responsible for the return shipping costs unless otherwise agreed upon with Rosie Routes.
• Refunds will be issued once we receive and inspect the returned items.

Refund Policy:

Upon approval of your return, we will process your refund to the original payment method within 5-7 business days.

Non-Returnable Items:

• Gift cards
• Downloadable software products
• Items marked as final sale

For any questions or concerns regarding returns and refunds, please contact us at [email protected]. We strive to provide exceptional customer service and will assist you promptly via email.

Thank you for choosing Rosie Routes for your outdoor and travel needs!